Prepare a Difficult Conversation Script

What You'll Get

A set of talking points and suggested language for a difficult conversation — delivering bad news, discussing safety concerns, addressing a client's resistance, or setting a boundary — with an empathetic, trauma-informed tone.

The Prompt

Help me prepare for a difficult conversation with a client. Situation: [describe what needs to be said and why it's hard]. Desired outcome: [what you hope happens]. Give me opening language and 3-4 key talking points. Empathetic but direct tone.

Tips

Use this after the conversation too — if it went poorly, describe what happened and ask "how could I have handled this differently?" That reflection builds your skills over time. The AI doesn't know your client like you do, so treat the talking points as a starting framework you'll adapt in the moment.